Frequently Asked Questions

Each year, there are over 100,000 cats and dogs in need of adoption across Canada. As The Kitten Brand^®, ROYALE^® believes that everyone, including our four-legged friends, deserves to experience the joy of companionship. This joy becomes especially important during times of uncertainty and stress. 

In these difficult times, that need has become even greater. Many Canadian animal shelters are restricting operations, but animals are still arriving at their locations. Faced with limited staffing and decreased donations, the level of support shelters need is unprecedented. 

To raise awareness for the needs being faced by animal shelters across the country, ROYALE^® is launching the Home for Every Pet Project. To mark the launch of the program, ROYALE^® is donating $50,000 to participating animal shelters, so that they can continue to help animals in need of a forever home, even during the public health crisis we are currently facing. 

ROYALE^® is working with four major partners across Canada, as well as providing funding to additional shelters across the country. The major Partners are Montreal SPCA, BC SPCA, Greater Moncton SPCA and Toronto Humane Society. 

The Home for Every Pet Project launches this spring with a collection of web-based stories from award-winning producer, Greg Hemmings, featuring six adopted pets and the stories of how they have given their adopted families the joy of companionship. 

These videos will build awareness around the need to find forever homes for over 100,000 cats and dogs, and reinforces Royale’s commitment in 2020 to supporting shelters across the country.  

Thanks for your interest. We are sorry, the ROYALE^® Rewards Offer is now officially closed. Please contact support@royale.ca if you have any questions about this program.

No. ROYALE^® does not contain any inks or dyes in any of our tissue products.

Yes. ROYALE^® Bathroom Tissue is made with natural wood fibre and therefore is 100% biodegradable.

ROYALE^® Bathroom Tissue is made from 100 percent certified new wood fibre and contains no recycled fibre. We use renewable new wood fibre to ensure that ROYALE^® Bathroom Tissue delivers the softness that generations of Canadian families have come to expect. For the parts of our product that do not require softness, we use recycled materials. For instance, the cores used in the rolls of bathroom tissue and paper towels, as well as the cartons used for our facial tissue are all made of recycled fibres.

Yes. ROYALE^® Bathroom Tissue is made with natural wood fibre and therefore disposes easily through plumbing systems and is safe for septic systems. Two tests (Column Settling, Anaerobic Disintegration) conducted by independent research companies confirm that ROYALE^® Bathroom Tissue disperses quickly and is in fact safe for use with septic tank systems, as long as the septic system is properly sized and maintained in accordance with its manufacturer's specifications.

ROYALE^® products are available in a variety of options and pack sizes.ROYALE^® offers a product for every room in your home. To learn more about ROYALE’s^® extensive offering of family care paper products check out our products section and locate where ROYALE^® products can be purchased in your area.

Most eyeglass manufacturers do not recommend using tissue products to clean the lenses on your glasses. Please consult your optician for recommended alternatives for your lens care needs.

Yes, our tissue cartons can be recycled at recycling facilities across Canada.

All of the ROYALE^® Facial Tissue products are soft and strong enough to handle the worst of colds. But if your nose is really sore and needs a little extra pampering, try ROYALE^® 3-ply, our softest and most comforting facial tissue.

ROYALE^® Facial Tissue is made from 100 percent certified virgin wood fibre and contains no recycled fibre. We use renewable virgin fibre to ensure that ROYALE^® Facial Tissue delivers the softness that generations of Canadian families have come to expect. For the parts of our product that do not require softness, we use recycled materials. For instance, the cores used in the rolls of bathroom tissue and paper towels, as well as the cartons used for our facial tissue are all made of recycled fibres.

ROYALE^® Napkins are made from 100 percent virgin wood fibre and do not contain recycled fibre. For the parts of our product that do not require softness, we use recycled materials. For instance, the cores used in the rolls of bathroom tissue and paper towels, as well as the cartons used for our facial tissue are all made of recycled fibres.

ROYALE^® Dinner Napkins would be a superb alternative to cloth napkins! They are elegant, embossed with a lovely design, and are comparable to a cloth napkin. They are generously sized and durable, making them a perfect addition to any dining occasion.

ROYALE^® Tiger Towel^® are made from 100 percent virgin wood fibres and do not contain recycled fibre. For the parts of our product that do not require softness, we use recycled materials. For instance, the cores used in the rolls of bathroom tissue and paper towels, as well as the cartons used for our facial tissue are all made of recycled fibres.

Most eyeglass manufacturers do not recommend using tissue products to clean the lenses on your glasses. Please consult your optician for recommended alternatives for your lens care needs.

ROYALE^® Tiger Towel^® are safe to use in the microwave. However you should use caution when reheating foods while using paper towels or napkins. Consult your microwave oven manual for specific instructions regarding reheating foods.

Yes. And remember, clean your windows in the morning if possible. Heat can cause the windows to streak because the washing solution dries too quickly.

Germs love the warm wet environment sponges and rags offer. ROYALE^® Tiger Towels^® are strong enough to handle the toughest cleaning jobs and can be thrown away along with those nasty germs.