Frequently Asked Questions

Carbon neutral means that all greenhouse gas emissions released into the atmosphere from an organization's activity is balanced by an equivalent amount being removed.

Royale^® tissue products have achieved carbon neutrality on the total carbon footprint of products sold in Canada from cradle-to-grave in accordance with ISO 14068-1:2023. With Royale^® tissue products you can care about the environment, without having to compromise quality.

Royale^® tissue products are manufactured by Irving Consumer Products Limited and Irving Consumer Products, Inc., affiliates of J.D. Irving, Limited. J.D. Irving, Limited is recognized for responsible forest management and contributions to ecosystem research, habitat conservation and reforestation. J.D. Irving, Limited and its affiliates plant millions of trees annually, and collectively have planted more than 1 billion trees since 1957.

Yes, only the outside wrapper has changed. Inside the pack, you'll find the same high-quality product you know and love!

Yes, Royale^® Plastic-Free Packaging is made with paper, and the outer packaging can be recycled. We recommend you check your local municipality's website to learn more about the paper materials that can be recycled in your area.

The Royale Home for Every Pet Project™ began in 2020 and raises awareness and funding for pet adoption across Canada.

Yes. Royale^® bathroom tissue is made with natural wood fibre and therefore disposes easily through plumbing systems and is safe for septic systems.

Yes, our tissue cartons can be recycled at recycling facilities across Canada.

All of the Royale^® facial tissue products are soft and strong enough to handle the worst of colds. But if your nose is really sore and needs a little extra pampering, try Royale^® 3-Ply Velour Lotion, our softest and most comforting facial tissue.

All Royale^® tissue products are made from 100 percent certified virgin wood fibre to deliver the kitten-y softness that generations of Canadian families have come to trust.